Platform
The conversational engagement platform for healthcare
Purpose-built for healthcare's unique complexities, our platform orchestrates meaningful patient interactions across the entire care continuum—from search and discovery through treatment completion and follow-up.
Intelligent Patient Guidance
Conversational Engagement
Our conversational AI platform orchestrates meaningful patient interactions across the entire care continuum, from initial discovery through treatment completion and longitudinal follow-up.
Natural Language Understanding
Advanced NLU capabilities understand patient intent, symptoms, and preferences to provide relevant guidance.
Provider-Approved Workflows
Every interaction is governed by clinically validated content and health-system-defined protocols.
Personalized Journeys
Adaptive conversation flows that adjust based on patient history, preferences, and clinical context.
Seamless Interoperability
Enterprise Integration
Engineered for seamless interoperability within complex health system ecosystems, connecting with your existing infrastructure without disrupting clinical workflows.
EHR Integration
Bi-directional data exchange with Epic, Cerner, MEDITECH, and other major platforms for real-time patient context.
Scheduling Systems
Direct appointment booking, availability checks, and waitlist management integrated with your scheduling platform.
Call Center Integration
Intelligent escalation, agent assist tools, and unified conversation history across digital and voice channels.
Data-Driven Optimization
Analytics & Insights
Comprehensive analytics provide visibility into patient journeys, engagement metrics, and conversion rates, enabling continuous optimization of your patient experience.
Journey Analytics
Track patient progress through care journeys with detailed funnel analysis and drop-off identification.
Engagement Metrics
Monitor conversation quality, response rates, and patient satisfaction across all touchpoints.
Attribution Reporting
End-to-end tracking from first touch through scheduled appointment for clear ROI measurement.
HIPAA-Eligible Infrastructure
Security & Compliance
Built on HIPAA-eligible cloud infrastructure with enterprise-grade security controls, ensuring the protection of sensitive patient health information.
End-to-End Encryption
Data encrypted at rest and in transit using industry-standard encryption protocols.
Access Controls
Comprehensive audit logging, role-based access controls, and business associate agreements.
SOC 2 Alignment
Regular third-party security assessments and penetration testing with SOC 2 Type II compliance alignment.
Generative Engine Optimization
Be found in conversational search
As search behavior evolves toward AI interfaces, ensure your health system maintains visibility in ChatGPT, Google AI Overviews, and other generative platforms.
Content Architecture
Structure institutional content for optimal LLM interpretation
Authority Signals
Build citation-worthy assets that AI systems reference
Answer Positioning
Optimize for featured responses in conversational contexts
Performance Analytics
Track visibility metrics across generative platforms
See the platform in action
Schedule a personalized demo to explore how our platform can transform patient engagement at your health system.
Request Demo